When you are building your website using WordPress, there are a lot of basics to remember that can make building your website a lot smoother. In this series, I’m going to run through some of the ABCs of your website using WordPress.
Content: The Foundation of a Great Website
One of the foundations of a great website is content. Website content is the reason why people are attracted to your website and why people will continue to visit. So when you’re initially planning your website content, it needs to be more than just an afterthought. One of the biggest mistakes that new website builders make is focusing more on the design of the website than the content. Make no mistake, the design part of your website is very important, but the content is equally, if not more important.
What’s website content anyway?
So what is website content? Content is classified as a lot of things, including:
- Blog posts
- Page copy
- Image captions
- Product descriptions
- Email copy
- Graphics and images
- Audio
- Video
- Interactive content (surveys, polls, etc)
The power of the written word
Lots of people tend to treat the copy on their websites like a chore. You have to write something, so you may slap on a couple of paragraphs of industry jargon or swipe some copy from your latest marketing brochure and call it good. But the words you write on your web page are more than just words. Your written web content has a lot of work to accomplish. It has to:
- Represent you and/or your company
- Instill trust with your visitors
- Convey important information
- Answer questions, objections, and concerns
- Inspire more interest in your visitors
- Tell your visitors what to do next (sign up for a newsletter, come back for the next sale, make a donation)
So when you’re developing your written content, resist the temptation to just put something on your website and call it a day. Take your time and think about what each page, each paragraph, and each sentence is supposed to accomplish. If you’re not a good writer, get the help of someone else who is.
And don’t forget that written content is more than things like blog posts and page copy. Written content also includes things like product descriptions, image captions, sales policies, FAQ’s, privacy policies, email copy, and other “boring” content. If your website contains an online store, the way you write your product descriptions can make or break your sales. A well worded sales policy page, Frequently Asked Questions, or after sales email can save you a lot of customer service problems down the road. Treat these written pieces of content with just as much as as your regular page copy.
An online image is worth a 1,000 online words
Images and graphics also important pieces of website content. In a lot of cases, you can accomplish more with one well chosen graphic than you can with a whole page of text. If much of your product, business, or story depends on the visual, then graphics, images, illustrations, and all other manner of visual content, then imagery is going to plan a big role in your content planning.
Remember that the strength of your imagery lies in how good those images are. Blurry and under or over developed images are not going to help your website. In fact, it’s better to have one fantastic image than it is to have 10 bad or mediocre ones on your website. You should also avoid simply sticking images on your website, simply because you think you “need” some type of an image there. Some website suffer from “stock photo-itis”. Just about every image you see on that website came from some stock photo company, which makes that website look like the half dozen other websites where you’ve already seen that exact photo. Stock photos can be a great tool when done correctly, but nothing beat great original images you create on your own.
Take some time to carefully plan what kind of image content you want to display on your website. Images can include anything from photos, illustrations, infographics, screen captures, and computer graphics.
It’s more than just text and photos
Video is one of the most popular pieces of content on the web today. There are over 2 BILLION video views PER DAY on YouTube. It’s estimated that about 90% of all online traffic will be video by the year 2013. Video is more than just popular online, it’s also powerful. A great written product description can pique interest. A fantastic photograph can create a strong desire. But a great product video can seal the deal. In a 2010 report by Internet Retailer, people are 85% more likely to buy after watching a product video. In another study done by emarketer.com in October 2010, 60% of respondents said they would watch video before reading the text that was display on the same web page and 22% said they preferred to watch the video rather than to reading the text for information.
So video and even audio should definitely be part of the content mix on your website. And fortunately, it’s easier than ever to create or even find video content for your website. If you’re new to video and want to start creating video content of your own, you can learn more about online video by downloading my ebook, “How to Use Video to Promote Your Website”. This ebook will give you step by step instructions on how to create and use video to for your website.
Your website isn’t a print brochure
One of the inherent strengths of your website that makes it more compelling than your average print brochure is the ability for you to interact with your visitors and customers. Yet so many new website builders simply want their websites to be a carbon copy of their company brochure. This is a missed opportunity. Part of your content mix should be interactive elements on your website that encourages your visitors to contact you, give you feedback, and to encourage a more personal bond between themselves and you, through your website.
Interactive content can include things like surveys, polls, quizzes, questionnaires, comments, ratings, and reviews. The people visiting your website now are not simply content to just to passively view your website. Your best visitors are going to be the ones that want to leave comments about what you write on your blog, or reviews about your latest product, or suggestions on how you can make your next event run smoother. They’re going to talk about you anyway, so make it easier for them to talk to you and about you directly on your website.
So now that you know the importance of your website content, take some time to plan it and produce the best website content possible.
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